Achievement Institution Australia (AIA) encountered a substantial challenge regarding their digital presence. Specifically, they lacked an official website and social media channels, resulting in a limited ability to generate leads and engage with potential students in the online realm. AIA faced a significant deficiency in their digital footprint, making it arduous for prospective students to discover them through online platforms.
AIA also faced trouble because it didn't have a Google Business Profile (GBP). The absence of a GBP page meant that AIA lacked visibility in Google search results and maps, missing out on a valuable opportunity to connect with potential students, build trust, and enhance their online reputation. The lack of a GBP profile also deprived AIA of online reviews, which play a crucial role in attracting new students and helping them assess the quality of the courses and the institution. Also, AIA did not have an active social media presence. So, it was harder for them to connect with their target audience, share important information about the industry, and position themselves as leaders in the vocational training and education sector.